Last updated: July 14, 2026
Pugo Design Studio respects your privacy and is committed to handling personal information responsibly, securely, and transparently.
This Privacy Policy explains how Pugo Design Studio collects, uses, stores, and shares information through our website, communications, sales activities, artificial-intelligence tools, customer relationship management systems, and related business operations.
1. About Pugo Design Studio
Pugo Design Studio is a branding and design studio based in Cebu, Philippines.
For purposes of applicable privacy laws, Pugo Design Studio is responsible for determining how and why personal information covered by this policy is processed.
Business name: Pugo Design Studio
Location: Liloan, Cebu, Philippines
Privacy contact: info@pugodesigns.com
Website: https://pugodesigns.com
2. Information We May Collect
Depending on how you interact with us, we may collect the following information:
Contact information
- Name
- Business email address
- Telephone number
- Company name
- Job title or professional role
- Country or market
- Public social-media or professional-profile information
Business and project information
- Project descriptions
- Service requirements
- Company or industry information
- Project budgets or budget ranges
- Timelines
- Business goals
- Brand, marketing, website, or creative requirements
- Messages, inquiries, proposals, and follow-up communications
Lead and opportunity information
When reviewing potential business opportunities, we may record:
- Public job posts or opportunity URLs
- Platform or source
- Opportunity title
- Company and contact information
- Industry
- Service needed
- Published budget information
- Qualification assessment
- Fit score
- Reasons the opportunity may be suitable
- Risks or concerns
- Outreach and response status
- Follow-up dates
- Internal assignment and ownership information
Technical and usage information
When you use our website or online services, we may receive information such as:
- IP address
- Browser and device information
- Pages viewed
- Referring website
- Website interaction data
- Cookie or analytics information
3. How We Collect Information
We may collect information:
- directly from you through email, forms, calls, meetings, proposals, and project communications;
- through our website and social-media accounts;
- through publicly available business websites, directories, professional profiles, job posts, and company announcements;
- from referrals, partners, and business contacts;
- through platforms such as Upwork, LinkedIn, OnlineJobs.ph, SolidGigs, Facebook, Threads, and X;
- through our internal sales, CRM, automation, and AI-assisted workflows.
We aim to collect only information that is relevant to legitimate business development, client service, project delivery, and relationship management.
4. Pugo Sales GPT and AI-Assisted Processing
Pugo Design Studio uses an AI-assisted sales tool called Pugo Sales GPT to help our team:
- review and qualify potential business opportunities;
- draft sales and outreach messages;
- prepare responses to inquiries;
- identify appropriate next steps;
- structure lead information;
- create approved lead records in our internal systems.
The Pugo Sales GPT does not automatically approve or contact prospects. A Pugo team member reviews the output and makes the final decision before outreach is sent or a lead is formally recorded.
When an authorized user confirms that a lead should be pursued, selected lead information may be transmitted from the Pugo Sales GPT to Pugo’s automation system.
This information may include:
- project or opportunity URL;
- platform and source;
- opportunity title;
- company and contact details;
- country or market;
- required services;
- industry;
- budget information;
- qualification status;
- recommendation;
- fit score;
- assessment notes;
- internal assignment information.
Users should not submit passwords, payment-card details, government identification numbers, medical information, or other highly sensitive personal information through the Pugo Sales GPT.>
5. Automation and CRM Processing
Pugo uses automated workflows to reduce manual administrative work and maintain accurate sales records.
Approved lead information may be processed through:
- n8n, which coordinates workflow automation;
- Google Workspace and Google Sheets, which may store lead, outreach, and CRM records;
- OpenAI and ChatGPT, which support AI-assisted review and drafting;
- other business tools used for project management, email, communication, and customer relationship management.
Automation may perform actions such as:
- checking whether a lead already exists;
- normalizing opportunity URLs;
- generating internal record IDs;
- creating lead or outreach records;
- assigning responsibility;
- updating lead status;
- scheduling follow-ups;
- producing activity and performance reports.
Pugo maintains human oversight over sales qualification, outreach approval, pricing, scope, proposals, and client decisions.
6. How We Use Information
We may use information to:
- respond to inquiries;
- assess whether Pugo’s services may be relevant;
- prepare and send personalized business communications;
- qualify leads and business opportunities;
- prepare estimates, proposals, and agreements;
- schedule calls and follow-ups;
- manage client and prospect relationships;
- deliver branding, design, website, marketing, video, and related services;
- maintain accurate internal records;
- improve our sales and operational processes;
- protect our systems and prevent misuse;
- comply with legal and regulatory obligations;
- establish, exercise, or defend legal claims.
We do not use personal information to make solely automated decisions that produce legal or similarly significant effects.
7. Legal Bases and Legitimate Purposes
We process information only when there is an appropriate and lawful purpose, which may include:
- your consent;
- taking steps at your request before entering into a contract;
- performing a contract;
- complying with legal obligations;
- protecting legitimate business interests, provided those interests do not improperly override individual privacy rights;
- maintaining business records and protecting Pugo’s legal rights.
For business outreach, Pugo considers whether the communication is relevant to the recipient’s professional role, company, public business activity, or published need.
Recipients may ask us to stop contacting them at any time.
8. Sharing of Information
We may share information with trusted service providers when necessary to operate our business, including providers of:
- AI and language-model services;
- workflow automation;
- cloud storage;
- email and communication;
- project management;
- analytics;
- website hosting;
- accounting, legal, or professional services.
These providers process information only as required to deliver their services or meet their own legal obligations.
We may also disclose information:
- when required by law, regulation, court order, or lawful government request;
- to protect the rights, safety, systems, or property of Pugo, our clients, or others;
- in connection with a business restructuring, merger, acquisition, or transfer, subject to appropriate safeguards.
We do not sell personal information to advertisers or data brokers.
9. International Processing
Some of our service providers may process or store information outside the Philippines.
Where information is transferred internationally, we take reasonable steps to use reputable providers and appropriate contractual, organizational, and technical safeguards.
Third-party providers may also be subject to the privacy and data-protection laws of the countries in which they operate.
10. Data Retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected.
Our general retention approach is:
- active client and project information: for the duration of the relationship and the period needed for business, tax, contractual, and legal records;
- active prospect and outreach information: while the opportunity remains active and for a reasonable business-development period afterward;
- rejected or dormant lead records: reviewed periodically and deleted or anonymized when no longer needed;
- unsuccessful outreach records: retained only as needed to prevent duplicate or unwanted contact and maintain accurate reporting;
- legal, financial, and contractual records: retained for periods required by applicable law.
Pugo may retain limited suppression information, such as an email address or company name, when necessary to honor an opt-out request and prevent future outreach.
11. Data Security
We use reasonable organizational, technical, and administrative safeguards to protect information against:
- unauthorized access;
- accidental loss;
- improper disclosure;
- alteration;
- misuse;
- destruction.
Measures may include:
- account-based access controls;
- restricted permissions;
- authenticated workflow endpoints;
- secure cloud services;
- confidential credentials;
- duplicate and validation checks;
- staff access limited to legitimate business needs;
- periodic review of workflows and records.
No method of electronic transmission or storage can be guaranteed to be completely secure.
12. Your Privacy Rights
Subject to applicable law, you may have the right to:
- know whether we process your personal information;
- request access to your information;
- request correction of inaccurate or incomplete information;
- object to certain processing;
- withdraw consent where processing relies on consent;
- request deletion, blocking, or removal where appropriate;
- request information about how your data has been used or shared;
- lodge a complaint with the appropriate privacy authority.
To make a request, contact us using the details below. We may need to verify your identity before completing the request.
13. Marketing and Outreach Preferences
You may ask us to stop sending sales or marketing communications at any time.
You can do this by:
- replying to our email or message;
- asking the Pugo team member who contacted you;
- emailing our privacy contact.
After an opt-out request, we may retain the minimum information required to document and respect your preference.
14. Publicly Available Business Information
Pugo may use publicly available professional or business information to identify companies that may need branding, design, marketing, website, presentation, video, or creative support.
We do not treat public availability as permission for unrestricted use.
Before outreach, we aim to confirm that:
- the information relates to a professional or business context;
- there is a relevant business reason for contact;
- the communication is proportionate and personalized;
- the recipient can easily decline further communication.
15. Third-Party Platforms and Links
Our website, communications, or AI tools may link to external services such as OpenAI, Google, n8n, Upwork, LinkedIn, and other platforms.
Those services operate under their own privacy policies and terms. Pugo is not responsible for the privacy practices of third-party websites or platforms outside our control.
16. Children’s Information
Pugo’s services and business-development activities are intended for businesses and adult professionals.
We do not knowingly collect personal information from children through our sales or CRM systems. If we learn that such information has been collected unintentionally, we will take reasonable steps to remove it.
17. Changes to This Policy
We may update this Privacy Policy when our services, systems, legal obligations, or business processes change.
The latest version will be posted on our website with the updated effective date.
Material changes may also be communicated through appropriate channels.
18. Contact Us
Questions, access requests, correction requests, deletion requests, and objections may be sent to:
Pugo Design Studio
Liloan, Cebu, Philippines
Email: info@pugodesigns.com
Website: https://pugodesigns.com
Please use the subject line:
Privacy Request
We will review and respond to legitimate requests within a reasonable period and in accordance with applicable law.